Privacy Policy – Windy Wonders

Effective Date: February 7, 2025

At Windy Wonders, we are dedicated to safeguarding your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide you with the best possible service. The types of information we collect include:

Personal Information

When you make a purchase, sign up for our newsletter, or contact us for support, we may collect the following personal information:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment processors)

Non-Personal Information

We may collect certain non-personal data when you visit our website, such as:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Browsing activity on our website, including pages visited and time spent

This information helps us improve our website and tailor our services to your preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
    Your information is used to complete your transactions, deliver your products, and send you order updates.

  • To improve customer experience
    We use your data to enhance our website, improve product offerings, and better serve your needs. This includes personalizing content based on your preferences.

  • To communicate with you
    We may use your email or phone number to send you order confirmations, shipping notifications, and marketing materials (if you’ve opted in). You can choose to opt-out of marketing communications at any time.

  • For customer support
    We may use your information to respond to inquiries or resolve issues related to your purchases or account.

3. Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Third-Party Service Providers
    We may share your personal information with trusted third parties who assist us in fulfilling your order, such as payment processors, shipping carriers, and email marketing platforms. These third parties are contractually obligated to protect your data.

  • Legal Requirements
    We may disclose your information if required by law, court order, or government regulations.

  • Business Transfers
    In the event of a business transfer, such as a merger or acquisition, your personal information may be transferred to the new entity.

4. Data Security

We take the security of your data seriously and implement a range of security measures to protect your personal information. All payment information is processed through secure, encrypted gateways, ensuring that your financial details are always safe. We also store your data in secure servers and employ industry-standard security protocols to prevent unauthorized access.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files that are stored on your device to enhance website functionality, track your preferences, and analyze site traffic. By using our website, you consent to the use of cookies.

You can control cookie settings in your browser. However, disabling cookies may limit certain features of the website.

6. Your Data Rights

You have certain rights regarding your personal data, including:

  • Access and update: You can access and update your personal information at any time by logging into your account.
  • Deletion: You have the right to request the deletion of your personal information. To do so, contact us at support@coolnovoprime.com.
  • Opt-out of marketing: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email communication.

If you have any concerns or questions about how we handle your data, please contact us using the details below.

7. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our systems.

8. Policy Updates

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Thank you for trusting Windy Wonders with your personal information. We are committed to protecting your privacy and providing you with a safe, enjoyable shopping experience.